RETURNS &amp; PAYMENT

Try your pamo. for 100 days. If you decide that the two of you aren’t the perfect match, simply send it back.

Since we of course also want to consider the environmental aspect, please make sure to pack the individual parts carefully so that nothing has to be thrown away afterward!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct a part of the refund amount.

Thank you for your understanding!

Please send your package to the address assigned to your country:

Germany and EU:

Futura Marketing- und Vertriebsservice GmbH

Halle 5

Robert-Bosch-Straße 48

88353 Kißlegg

Switzerland:

exporto Schweiz GmbH

c/o Salelab GmbH

Hauptstrasse 137C

8274 Tägerwilen

Switzerland

United Kingdom:

exporto england LTD

Stafford Place, Unit 10

Moulton Park Industrial Estate

NN3 6NN Northampton

Please include our return form with your order number so we can process your return faster.

The return shipping costs are covered by the buyer and unfortunately cannot be reimbursed by pamo. Once the return has arrived, the amount will be refunded to the original payment method.

PAYMENT

Payment methods:

Paypal
Klarna invoice payment
Mastercard, Visa, American Express
Amazon Payment
Google Pay
Apple Pay

I accidentally transferred the invoice amount directly to pamo and have now received a reminder from Klarna/Amazon.
That can happen to anyone. Just send our support team a message, include your bank details, the amount, and the payment date, and we’ll handle the refund for you.

How can I pay in the online shop?
You can shop with us using the following payment methods: credit card, Klarna invoice, instant transfer, Paypal.